The frontliners, our BHero
The A-Team’s experience and feedbacks from the ground are progressively documented and constantly used as a source of improvement by all aspect of operations.
Today, a total of 522 BHero are actively engaged within the company’s ecosystem while being supervised and monitored by the A-Team in ensuring excellent service are provided every time, all the time.
Our licencees, the BPreneurs
Today, Bateriku.com have registered a total of 61 BPreneurs across key economic regions including Southern, Northern, Central and the East coast, anad targeting a total of 100 BPreneurs by the end of Financial Year 2021.
Available through multiple touchpoints, 24-hours a day, 365 days a year, customers can reach Bateriku.com via our mobile app, web booking, hotline, Whatsapp, social media or even walk-in straight to our 60 branches and BPreneurs across Malaysia
Our network extension, the BBuddies
It is basically a collaboration effort between Bateriku.com with Breakdown partners such as tow truck operators and mobile mechanics while ‘Bengkel’ partners include service / tyre / aircond / repair ‘Bengkel’s.
Bateriku.com is ‘mobilizing’ conventional workshop by enabling its mechanic to receive jobs via mobile app and assisting customers on-site. Rather than waiting for walk-in customers, Bateriku.com is empowering workshop owners to venture outside their comfort zone and improve sales conversion. This is a real solution very much needed by conventional workshops to survive during current MCO and beyond because the world has gone mobile!