P R O D U C T W A R R A N T Y
Guaranteed Quality, Backed by Our Warranty

Ensure reliable performance and peace of mind with our high-quality car batteries. Designed for durability and efficiency, our batteries deliver consistent power to keep your vehicle running smoothly, no matter the conditions.

After Sales Purchase.

Any assistance after the purchase of Bateriku.com products is subject to the terms & the following conditions: -

Warranty claim is only applicable based on warranty expiry date or milage (Whichever comes first)

  1. Reach out to Bateriku.com by contacting our Call Service Center at 0111-600 6008 for warranty services in the event of vehicle malfunction or in need of professional assistance.
  2. Post-Purchase Assistance does not necessarily require a technician visit to customer's location.
  3. Any service that requires the presence of a technician to the customer's location, will be charged with a fee of RM30.00 in advance prior to dispatching.
  4. Bateriku.com reserves the right not to be present at the location if the customer refuses to pay RM30.00 in advance.
  5. Bateriku.com reserves the right to charge RM 30.00 for the second and subsequent visits.
  6. A service charge of RM50.00 will be billed to the customer who would like to get our service after the cancellation of the product warranty and service.
  7. Bateriku.com will only be responsible for the warranty of the batteries sold by Bateriku.com.
  8. Bateriku.com will not be responsible for any problems that arise resulting from the customer's agreement to install the battery with higher or lower specifications for their vehicle. Professional recommendation will always be provided prior to the installation for customer's best consideration.
  9. Every official sale from Bateriku.com will be recorded into our system. If the customer proceed on choosing a battery that does not follow the vehicle's production specifications, the system will record the agreement and will be used as a reference for any post-purchase assistance report.
  10. If it is found that there's a "system reset" activity before purchasing a battery, Bateriku.com will not be held responsible of any potential malfunction. Furthermore, any cost for 'system reset' will be borne by the customer itself.
  11. We advise customers to bring their vehicles ONLY to the “Service Center ” or workshop recommended by Bateriku.com.
  12. Bateriku.com reserves the right to cancel the product and service warranty to customer's who refuse to repair any of their vehicle malfunction as informed by our customer service which will affect the purchased battery.
  13. Hours of operation of after-sales assistance services are from 10.00AM to 10.00PM daily.
  14. All customers must show a digital receipt or proof of valid purchase from Bateriku.com to be eligible for a warranty claim service.
  15. If the customer require assistance within 7 days after the date of purchase, Bateriku.com will be able to assist the customer with no charge to their location.
  16. After 24 hours of battery installation performed by the technician, any claim for mechanical damage to the vehicle cannot be made by the customer against BATERIKU.COM