Question 1

How long does a car battery last?

Accepted Answer

Typically 2-5 years depending on usage.

Question 2

Do you offer on-site installation?

Accepted Answer

Yes, we provide on-site battery installation.

Question 3

What is Bateriku.com?

Accepted Answer

Bateriku.com is Malaysia's leading connected roadside assistance provider, offering on-demand car battery replacement services, breakdown assistance, and a digital marketplace for automotive products.

Question 4

Battery type and warranty offered?

Accepted Answer

Ranges from our very own ASTRA battery with 6 to 18 months nationwide warranty. We also offer our very own motorcycle battery known as GGR by Bateriku.com

Question 5

How we book Bateriku.com’s service and what type of payment is available?

Accepted Answer

Customer place an order through our mobile app, website or by calling our customer service at 011-1600 008. We accept cash, credit cards, e-wallets, and mobile banking payments.

Question 6

Does Bateriku.com provide delivery service and how long for technician to arrive?

Accepted Answer

Yes, we offer free delivery, installation, and checking services for our batteries. Our technicians aim to reach your location as quickly as possible, typically within 30 to 60 minutes, depending on your location.

Question 7

How do I join Bateriku.com’s ecosystem?

Accepted Answer

You can join our ecosystem as a BHero, BPreneur, or BBuddy by visiting our website and filling out the partnership application form.

Question 8

How can I get more information about investing in Bateriku.com?

Accepted Answer

For investor relations inquiries, please contact us through our website's contact form or call 011-1600 6008.

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