humanising technology pushing frontiers
Tech & Innovation – At Bateriku.com, we are pioneering the integration of cutting-edge technology and innovation into our operational fabric, all built upon a robust business intelligence framework. Our dedication to service excellence is underscored by our 24/7/365 contact center, ensuring that wherever you are in Malaysia, we’re always just a call away. We pride ourselves on our widespread network across the nation, ensuring that we’re always ready to meet your needs quickly and efficiently.
One of our proudest achievements is the development and launch of our Bateriku Customer app. This tool is more than just an app; it’s a leap forward in how we interact with our customers, offering a streamlined, user-friendly platform that makes accessing our services as easy as tapping a screen.
To make roadside assistance even more visible, we’ve also partnered with customer facing app providers including SETEL, Touch & Go and UEMS Property Hub to name a few.
Our focus has always been on enhancing the customer experience, ensuring that every interaction with us is seamless, efficient, and above all, satisfactory. Through these initiatives, we aim to redefine service standards, offering our customers the convenience and efficiency that only modern technology can provide.