1. Develop and implement efficient administrative procedures to streamline insurance operation and customer service
2. Execute and monitor subordinate - incoming and outgoing call or email from customer for insurance enquiry
3. To follow up with customer for new project (Bateriku Insurance Route User – BIRU)
4. Organize & monitor a filing system for client database
5. Maintain accurate and up to date records of all insurance policies and correspondence in the company database
6. To monitor on the sales basis for insurance policy (new & renewal)
7. Respond to queries from manager
8. Execute daily sales & administrative task
9. Prepare & deliver regular insurance & sales forecasting reports
10. Prepare and present detailed on policy new policy, renewal and insurance cost to management for review and decision making
11. Other duties as assigned by Manager