You need to assist customers by providing helpful information, answering questions, and responding to complaints. They are the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. To ensure efficient implementation of department requirements in achieving company targets.
Bagaimana anda bersesuaian
SPM Or Any Equivalent Certificate
critical skils
• Integriti dan kepercayaan
• Pengurusan proses
• Pembelajaran teknikal
• Bertindak dengan berani
Apakah tugasannya
✅ Handle inbound/outbound calls, live chat, email pertaining to company
✅ Assist with customer inquiries and request promptly, accurately and professional
✅ Resolve customer complaints tactfully and follow up to ensure resolution.
✅ maintain amicable working relationship with the team and different department of the company
✅ Candidate must possess at least SPM, Diploma, Advance/Higher/Graduate Diploma, any field
✅ Must able to communicate and written in english and malay is must
English 
Indonesian 
Malay