Bateriku

Offering comprehensive connected roadside assistance solutions to our customers

Connecting the Breakdown market

At the heart of Bateriku.com’s operation is its 20 strong in-house Mobile Technicians (MOTEC), currently known as the A-Team.

The A-Team is spread across all Bateriku.coms’ operating branches in the Klang Valley, Southern, Northern and East Coast regions providing battery related services and automotive diagnostic services directly to car owners.

A highly distinguished ambassadors for the brand, their on-the-ground reputation with customers remains as the foundation that has built the brand today.

Each member of the A-Team is professionally certified and well-equipped with extensive on-the-ground knowledge. Cumulatively, the A-Team has completed more than 100,000 battery installation and services since the company’s inception in 2014.

Connecting the dots through Bazaar

As a company that is obsess with customer experience, we believe that the setting-up of Bateriku.com’s Bazaar Marketplace will become the game changer for ‘Bengkel’ market which is currently still being dominated by the traditional brick-and-mortar workshop operators.

While we gather hands-on ‘Bengkel’ experience with BGarage, our internally developed technology team is currently setting-up a market place that is as customer centric akin to Shopee and Lazada but nonetheless focusses primarily on the vastly untapped automotive products and services.

The knowledge requirements are currently being gathered as we speak with ongoing collaborations with one of Malaysia’s automotive manufacturers, UMW as well as established operating workshops under the banner of Perbadanasan Usahawan Nasional Berhad (PUNB) to create a marketplace that is as beneficial to the customers as well as the business operators.

An avid follower of the late Steve Jobs, our favourite quote remains,” You’ve got to start with the customer experience and work back to the technology, not the other way around.” We’re finding ways and means to infuse on-the-ground experience through real feedback and knowledge with technology advancement and capabilities in staying true to our mission of disrupt and digitalize the Battery, Breakdown, Bengkel and Bazaar market.

Random Image